The transport dispatcher plays the role of a link in the work transport company. The bulk of the work is related to the distribution of vehicles on request, as well as the solution of issues and problems that arise during the movement. Vehicle. The main organizational document regulating the work of a transport dispatcher is his job description.

Within staffing The dispatcher belongs to the category of specialists. He is appointed to the position by the director of the company by his order. Other aspects of the work of the dispatcher of the transport company are defined in the job description presented below.

General provisions

Job description road transport dispatcher contains general information about the position. For example, this includes the following questions:

1. The dispatcher of a transport company is a specialist. He is appointed to the position and dismissed from the position by order of the director of the company.
2. The official salary is established in accordance with the staffing table.
3. The dispatcher is directly subordinate to the head of the garage, the chief engineer and the senior mechanic.

During the performance of functional duties, the transport dispatcher must be guided by the following regulatory and local acts:

Main tasks and functional responsibilities

The main task of the dispatcher of a transport company is the qualitative organization of the work of transport and drivers on the line, as well as control over the observance of routes and, in general, the progress of transportation work. As part of this task, the transport dispatcher performs a huge list of functions.

Carries out work with drivers and interaction with other personnel of the company or fleet:

• organizes the work of drivers;
• control of the work of dispatching points on the line;
• conducting briefings with drivers on transportation issues and route features.

Engaged in the organization of cargo transportation. To do this, it performs the following functions:

• maintains and organizes relations with the company's clients on the issues of transportation and organization of routes;
• exercises control over bus stations and bus stations for the purpose of high-quality and efficient route management;
• controls and prevents vehicle downtime;
• controls traffic schedules and schedules, if necessary, promptly redistribute transport when the intensity of passenger traffic changes;
• organizes special and additional flights;
• promptly resolves conflicts and problematic situations on the routes, preventing traffic flow disruptions, as well as taking timely and effective measures to eliminate them;
• maintains a record of completed transportation, as well as timely control over the progress of cargo transportation;
• supervises the unloading and loading of vehicles, as well as the technical condition of access roads;
• controls the issues of ensuring the safety of transportation;
• informs management about cases of diseases of drivers and personnel, cases of injuries and failure of vehicles;
• works with automated systems and devices for the control of cargo transportation.

The dispatcher for the clear performance of his duties must maintain the following documentation:

• waybills sheets;
• calculations of technical and operational characteristics;
• register of applications and tasks for cargo transportation;
• an accident log, and also draws up reports and operational summaries of accidents that have occurred, incidents that have occurred during the shift;
• checks the correctness of the execution of route sheets, as well as documents for completed transportation;
• duty log;
• journal of accounting and movement of waybills;
• journal of works of special transport;
• driver briefing logs;
• logbook of transport exit to the line and return;
• prepares and submits reports to management;
• controls the correctness of the execution of accompanying documentation for the goods.

Responsibility and rights

The dispatcher is a very important position for any enterprise where it is provided. Indeed, it depends on the correctness and clarity of the actions of this person whether the cargo arrives on time, whether the machine enters the line, whether the equipment will function correctly, and so on.

Due to errors, the entire production may stop or downtime of equipment may occur, which entails losses for the company.

Therefore, the dispatcher can be held liable for the following:

1. For failure to perform their duties (including improper performance) described in the job description.
2. If in the course of his work he committed offenses (violation of safety regulations), liability for which is provided for by administrative, civil and criminal legislation;
3. If the dispatcher caused property damage to his organization.

All sanctions are governed by civil and labor laws. But if people were injured as a result of the dispatcher's actions, then criminal law comes into play.

The dispatcher, in addition to responsibility, also has rights. They can also be found in the job description. The rights of the dispatcher include:

• participation in the discussion of issues that directly relate to dispatcher duties. He participates in meetings where issues of improving the work of the enterprise are considered. Can offer his ideas in this direction;
• the dispatcher has the right to demand and receive all necessary information and documents that he will need for work;
• give instructions and instruct drivers before the flight, distribute tasks among drivers for the transportation of goods;
• check the quality of implementation of previously issued instructions.

Requirements for a specialist

The dispatcher is a very important profession, and therefore specialists in this position have certain requirements that they must meet. Requirements are individual for each enterprise, but there are general ones that are almost always found:

Although, as practice shows, length of service is determined by the employer in each case individually for each applicant. But in terms of education, the requirements are tougher. Now you need to complete special courses if the education is non-core, or you need to complete educational institution by profile.

Features of the dispatcher

The specifics of the work is mainly due to the direction of the company. The essence and complexity of the work lies in the competent organization of traffic flows. Large carrier companies with a large fleet prefer to hire people with a logistics profession for this position.

Small companies, such as taxi companies, do not have high education requirements, preferring to train a specialist on the job. In addition, upon completion probationary period, the employee may be offered to undergo course retraining within the framework of this specialty.

This video demonstrates the work of a road transport dispatcher.

The dispatcher of a motor transport company reports directly to [indicate the position of the head of the structural unit]. 1.7. During the absence of the dispatcher of a motor transport enterprise (illness, vacation, business trip, etc.), his duties are performed by a person appointed in the prescribed manner, who is fully responsible for their proper performance. 2. Functions 2.1. The dispatcher of a motor transport enterprise is entrusted with the implementation, using computer technology, communications and communication, of operational regulation of the course of activity of a motor transport enterprise or its divisions in accordance with production programs, plans and shift-daily tasks. 3. Job responsibilities 3.1. To perform the functions assigned to him, the dispatcher of a motor transport enterprise performs the following official duties: 3.1.1.

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Basic knowledge labor law knowledge of resolutions, orders, orders and other normative documents of higher authorities related to the production and economic activities of the ATP, knowledge of the charter of road transport, rules for the transport of goods and passengers by road, rules and regulations for labor protection, safety and fire safety. 570 Glossary of special terms and abbreviations Term, abbreviation Definition of term, abbreviations 8.1 Maintenance Department Transport 8.2 Safety precautions 8.3 Fuels and lubricants Combustible lubricants 8.4 Inventory and materials Inventory 8.5 ND Regulatory document 8.6 TC Vehicle 8.7 WABC Automated Information system commodity and financial accounting 8.8 ATP Motor transport enterprise 8.9 Company XXX Firm XXX The instruction fully reflects the content and specifics of the activity of this official.

Job description of the dispatcher of a motor transport enterprise

• Preparation and control of travel documents.
• Preparation of reports on the results of the last shift.
• Control of traffic schedules, schedules and intervals of traffic and taking appropriate measures to comply with them.
• Redistribution of vehicles along routes when the situation changes.
• Formation of proposals for management to improve the quality of customer service.
• Order fulfillment control.
• Taking measures to timely eliminate failures of transport processes.
• Control of observance by drivers of transport discipline.
• Organization, if necessary, of technical assistance to the rolling stock on the line.
The procedure for familiarizing the employee with the job description According to labor legislation, the employee is not obliged to perform work that is not provided for by the employment contract.

An example of a job description for a road transport dispatcher

Namely: Federal Laws No. 259-FZ of 08.11.07, No. 16-FZ of 09.02.07, No. 87-FZ of 06.30.03 and No. 196-FZ of 10.12.95. All of them regulate the internal structure of a motor transport organization, traffic and transportation safety, as well as forwarding activities. The dispatcher must be aware of all orders from higher authorities and organizations, as well as internal documents relating to his activities.

The range of duties of a specialist includes working with travel documentation, so you need to know the rules for filling it out, the features of calculating indicators. In addition to all of the above, he must be aware of the condition of the roads, the features of the routes, the contacts of counterparties, the distances between stopping points, the rules for operating the rolling stock.

Attention

The chief (senior) dispatcher (head of the dispatch service) belongs to the category of managers, is hired and dismissed from it by order of the director of the enterprise. 1.2. The chief dispatcher (hereinafter referred to as the chief dispatcher) is directly subordinated. 1.3. A person who has a higher professional (technical or engineering and economic) education and work experience in the position of a dispatcher or other engineering, technical and managerial positions in operational management of production for at least years is appointed to the position of the chief dispatcher, including at this enterprise for at least years (years).

1.4. During the temporary absence of the chief dispatcher (business trip, vacation, illness, etc.), his duties are performed by a deputy appointed in the prescribed manner, who is fully responsible for the timely and proper performance of his duties. 1.5.

Job description of a road transport dispatcher

The senior dispatcher may replace the Head of the Transportation Organization Service during his absence. 563.7 During the absence of the Chief Dispatcher, he shall be replaced by the Dispatcher. 564 Objectives and duties 564.1 The activities of the Chief Controller are aimed at achieving the following objectives: Transport department. 564.1.2 Coordinating the activities of Drivers/Forwarding Drivers. 564.2 To achieve the established goals, the Chief Dispatcher performs the following duties: 564.2.1 Processes applications for the allocation of vehicles (taking into account the resources of the Transport Department). 564.2.2 Prepares travel documentation. 564.2.3 Performs (in the absence of a mechanic) technical inspection of the vehicle before and after the trip. 564.2.4 Issues, controls and records the use of fuel coupons. 564.2.5 Fills out applications for the repair of the vehicle.

-sections

Coordinates the work of vehicles with other modes of transport. 3.11. Takes measures to include reserve vehicles in traffic on the route to replace those that left prematurely for technical and other reasons, promptly switch vehicles from route to route, another route due to road repairs. 3.12. Checks the correctness of paperwork for completed transportation, coordinates the work of vehicles of third-party enterprises.

3.13. Provides control and accounting of the completed transportation of goods and takes measures to promptly eliminate failures of transport processes, excess downtime at the points of loading and unloading cars, as well as loading empty cars in a passing direction. 3.14.

Vehicle dispatcher job description

Rights The chief dispatcher has the right to: 4.1. Act on behalf of the department, represent the interests of the enterprise in relations with structural divisions of the enterprise, organizations and authorities on issues within its competence. 4.2. Get acquainted with the draft decisions of the management of the enterprise relating to its activities. 4.3. Submit proposals to improve the activities of the enterprise (department) for consideration by the management.
4.4.

Important

Receive personally or on behalf of the management of the enterprise (heads of departments and specialists) information and documents necessary for the performance of their duties. 4.5. Sign and endorse documents within their competence, issue orders for the enterprise on production planning issues under their signature. 4.6. Interaction with the heads of all structural divisions of the enterprise.

4.7.
General provisions:

1. Appointed, moved and dismissed from his position by order of the head of the enterprise on the proposal of the chief engineer.
2. The dispatcher's salary is set according to the staffing table.
3. The dispatcher reports directly to the garage mechanic.
4. The dispatcher must exercise personal caution and discretion when moving around the entire territory of the river port, in the building of the administrative building and other production and service premises.
5. His work is guided by:

— Rules for labor protection and safety in river ports; — Regulatory legal acts, as well as instructions and guidelines regulating the activities of a road transport dispatcher; - Orders and instructions of the head of JSC ""; - the Charter of the enterprise; - This job description.

Job Responsibilities of a Senior Transport Manager

Without road transport modern life nowhere to go. City routes and intercity routes, trips around the region, to resort areas and bus excursions - no other transport will pull so many people and routes. The work of route vehicles is strictly regulated and worked out to the smallest detail.

Dispatchers play an important role in the functioning of this system. This article understands who a dispatcher is, the job description of this specialist, his rights, duties and functions in the workplace. What is required to work in this industry, and how to properly organize your activities? Dispatcher job description: basic provisions This worker belongs to the professional category.

The dispatcher of a motor transport enterprise must know: 1.5.1. normative legal acts, teaching materials on issues of production planning and operational management of a motor transport enterprise; 1.5.2. organization of production planning at a motor transport enterprise; 1.5.3. production capacity of a motor transport enterprise; 1.5.4. specialization of enterprise divisions and production relations between them; 1.5.5. types of services provided by the motor transport enterprise; 1.5.6. organization of car service; 1.5.7. means of computer technology, communications and communications; 1.5.8. fundamentals of economics, organization of production, labor and management; 1.5.9. the procedure for issuing and processing waybills; 1.5.10. regulations and instructions on how to organize passenger traffic and operational management of the transportation process; 1.5.11. rules for the operation of vehicles; 1.5.12.

JOB INSTRUCTION FOR AUTOMOBILE TRANSPORT DISPATCH

Organization name I APPROVE

OFFICIAL
INSTRUCTIONS of the head of the organization

N ___________ Signature Explanation
signatures
Place of compilation Date

1. GENERAL PROVISIONS

1. A road transport dispatcher belongs to the category of specialists, is hired and dismissed from work by order of the head of the organization.
2. A person who has higher education without presenting requirements for work experience or secondary specialized education and work experience of at least 3 years.
3. In its activities, the road transport dispatcher is guided by:
— normative documents on issues of work performed;
- methodological materials related to relevant issues;
- the charter of the organization;
- labor regulations;
- orders and instructions (immediate supervisor);
- this job description.
4. The road transport dispatcher must know:
- regulatory legal acts, other guidance, methodological and regulatory materials of higher authorities that determine the organization;
- regulations road transport cargo (passengers);
- the procedure for issuing and processing a waybill;
— the scheme of roads and their condition;
— addresses of serviced enterprises and modes of their work;
- Rules for the operation of vehicles;
— tariffs and rules for their application;
- timetable and stopping points;
- Rules for the carriage of passengers and baggage;
- the route network and traffic conditions that ensure the safety of passenger transportation;
- conductor;
- computer equipment and rules for its operation;
— economics, organization of production, labor and management;
— basics of labor legislation;
- internal labor regulations;
— rules and norms of labor protection and fire safety.
5. During the absence of the road transport dispatcher, his duties are performed in the prescribed manner by the appointed deputy, who is fully responsible for their proper performance.

6. To perform the functions assigned to him, the road transport dispatcher is obliged:
6.1. Organize and supervise the work of car drivers on the line.
6.2. To exercise control over the work of linear dispatch centers that regulate the movement of buses and taxis on the routes.
6.3. To instruct car drivers about the conditions and features of transportation on routes, paying special attention to the condition of roads, traffic patterns in certain sections in specific meteorological conditions.
6.4. Maintain constant communication with the clientele, loading and unloading and linear dispatch centers, bus stations, bus stations to ensure operational management of transportation.
6.5. Take measures to eliminate excess vehicle downtime.
6.6. Fill out, issue and accept waybills and other documents reflecting the work performed, check the correctness of their execution.
6.7. Prepare operational reports on work and incidents for the shift.
6.8. Carry out constant monitoring of the implementation of the schedule for the movement of trucks, buses on the line and take measures to comply with the schedule and intervals for the movement of buses.
6.9. Redistribute buses between routes when passenger traffic changes.
6.10. Organize special routes or individual flights.
6.11. To study the loading of buses on the routes and submit proposals to the management for improving passenger service.
6.12. Supervise the execution of taxi orders.
3.13. Take measures to promptly eliminate the failures of transport processes.
6.14. Coordinate the work of vehicles of organizations of various departmental affiliations, vehicles and other types of passenger transport.
6.15. Ensure control and accounting of completed shipments.
6.16. Take measures to load empty vehicles in the same direction.
6.17. Monitor the condition of access roads, as well as compliance with transport discipline by car drivers.
6.18. To organize, if necessary, the provision of timely technical assistance to the rolling stock on the line.
6.19. Facilitate and cooperate with the employer in the provision of healthy and safe conditions labor, immediately report to the immediate supervisor about each case of industrial injury and occupational disease, as well as about emergencies that pose a threat to health and life for him and those around him, discovered shortcomings and violations of labor protection.
6.20. Take necessary measures to limit development emergency and its elimination, provide first aid to the victim, take measures to call an ambulance, emergency services, fire brigade.

7. The road transport dispatcher has the right to:
7.1. Get acquainted with the draft decisions of the organization's management regarding its activities.
7.2. Submit proposals for improvement of the work related to the responsibilities provided for in this instruction for consideration by the management.
7.3. Receive from the heads of structural divisions, specialists information and documents necessary for the performance of their duties.
7.4. Engage specialists from all structural divisions of the organization to solve the duties assigned to him (if this is provided for by the regulations on structural divisions, if not, with the permission of the head of the organization).
7.5. Require the management of the organization to assist in the performance of their duties and rights.
7.6. Take part in the discussion of labor protection issues submitted for consideration by meetings (conferences) of the labor collective (trade union organization).

4. RELATIONSHIPS (LINKS BY POSITION)

8. The road transport dispatcher reports to ___________________

9. The road transport dispatcher interacts on issues
within its competence, with employees of the following structural
departments of the organization:

gets:

presents:
__________________________________________________________________________;
- from _________________________________________________________________:
gets:
__________________________________________________________________________;
presents:
__________________________________________________________________________.

5. PERFORMANCE EVALUATION AND RESPONSIBILITY

10. The work of a road transport dispatcher is evaluated by the immediate supervisor (another official).
11. The road transport dispatcher is responsible for:
11.1. For non-fulfillment (improper fulfillment) of their official duties provided for by this job description, to the extent determined by the current labor legislation of the Republic of Belarus.
11.2. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Republic of Belarus.
11.3. For causing material damage - within the limits determined by the current labor, criminal and civil legislation of the Republic of Belarus.
11.4. For non-compliance with the rules and norms of labor protection, safety, industrial sanitation and fire protection - in accordance with the requirements of regulatory legal acts of the Republic of Belarus and local acts in _____________________.

Job title
manager _________ _______________________
structural subdivision Signature Signature transcript

I am familiar with the instruction _________ _______________________
Signature Signature transcript

_______________________
date of

1. GENERAL PROVISIONS

1.1. This job description defines functional responsibilities, rights and responsibility of the Chief Dispatcher of the enterprise.

1.2. The chief dispatcher is appointed to the position and dismissed from the position in accordance with the procedure established by the current labor legislation by order of the director of the enterprise.

1.3. The chief dispatcher reports directly to the director of the enterprise.

1.4. A person who has a higher professional (engineering and technical or economic) education and work experience in the position of a dispatcher or other engineering and technical and managerial positions in operational management of production is appointed to the position of Chief Dispatcher.

1.5. The chief dispatcher must know:

— legislative and other regulatory legal acts, methodological materials on the operational management of production; profile, specialization and features of the structure of the enterprise, prospects for its development; fundamentals of production technology of the enterprise; organization of production in the industry and at the enterprise; the range of products manufactured by the enterprise, types of work and services performed; production capacity, specifications, design features and modes of operation of the enterprise equipment, rules for its operation; the procedure and methods of production planning, specialization and territorial location of the enterprise's divisions, production relations between them; systems and methods for recording the progress of production; regulations, instructions and other guidance materials on the development and execution of technical documentation; organization of work of production warehouses, transport and loading and unloading operations at the enterprise; standards and specifications for the supply of products manufactured by the enterprise; advanced domestic and foreign experience in the field of operational management of production; fundamentals of economics, organization of labor and management; fundamentals of labor legislation; labor protection rules and regulations.

1.6. During the period of temporary absence of the Chief Dispatcher, his duties are assigned to ___________________________.

2. FUNCTIONAL RESPONSIBILITIES

Note. The functional responsibilities of the Chief Dispatcher are determined on the basis and to the extent of the qualification characteristics for the position of the Chief Dispatcher and can be supplemented, clarified when preparing the job description based on specific circumstances.

2.1. It ensures the rhythmic work of the enterprise and the uniform output of products, the performance of work in accordance with production programs, contractual obligations, calendar schedules and shift-daily tasks.

2.2. Takes measures to maximize the use of the production capacity of the enterprise, contributing to the rational loading of equipment, increasing the shift ratio, creating conditions for effective work personnel.

2.3. Organizes operational and production planning and production management.

2.4. Carries out regular operational control over the course of production and other types of core activities of the enterprise, takes measures to prevent and eliminate violations of the course production process, involves auxiliary and other services of the enterprise in the elimination of these violations.

2.5. Coordinates the work of departments of the enterprise, production transport and warehouses, holds dispatching meetings. Controls the availability of workshops and sites with the necessary raw materials, materials, structures, components, equipment, as well as transport and handling facilities.

2.6. Supervises the carrying out of regulatory and planned calculations to determine the size of launch batches, delivery dates and stock rates.

2.7. Carries out systematic control over the availability of backlogs at the level of established standards in workshops and areas, the uninterrupted promotion of products along the production flow, the implementation of delivery schedules finished products or completed works (services).

2.8. Provides timely receipt of the necessary planning documentation for the implementation of operational control over the course of production.

2.9. Provides methodological guidance to the dispatching services of the production divisions of the enterprise.

2.10. He studies the best domestic and foreign experience in the field of operational production management, takes part in the development and implementation of measures to improve production planning, operational accounting and control over the production process, the introduction technical means operational management of production.

2.11. Organizes summing up the results of work and evaluation of the activities of the enterprise's divisions for the implementation production programs product release.

2.12. Participates in the work to improve the specialization and cooperation of production, increase its efficiency.

2.13. Provides timely accounting of output and work performed, preparation of established reporting.

2.14. Organizes work to improve the skills of employees of the dispatching service.

2.15. Supervises the work of dispatchers, controls their maintenance of dispatch logs and other technical documentation.

The chief dispatcher has the right:

3.1. To give instructions to subordinate employees and services, tasks on a range of issues included in his functional duties.

3.2. Control the fulfillment of planned tasks and work, timely execution of individual orders and tasks of subordinate services and dispatchers.

3.3. Request and receive the necessary materials and documents related to the activities of the Chief Dispatcher, his subordinate services and divisions.

3.4. Engage in relationships with departments of third-party institutions and organizations to resolve operational issues production activities within the competence of the Chief Dispatcher.

4. RESPONSIBILITY

The Chief Dispatcher is responsible for:

4.1. Fulfillment of their functional duties specified in section 2 of this job description.

4.2. The work of the dispatching service subordinate to him.

4.3. Inaccurate information about the status of work plans.

4.4. Failure to comply with orders, instructions and instructions of the director of the enterprise.

4.5. Failure to take measures to suppress the identified violations of safety regulations, fire and other rules that pose a threat to the activities of the enterprise, its employees.

4.6. Failure to ensure compliance with labor and performance discipline by employees of subordinate services.

5. MODE OF WORK. RIGHT TO SIGN

5.1. The mode of operation of the Chief Dispatcher is determined in accordance with the Internal Labor Regulations established at the enterprise.

5.2. Due to production needs, the Chief Dispatcher can travel to business trips(including local importance).

5.3. To resolve operational issues related to the provision of production activities, the Chief Dispatcher may be allocated a service vehicle.

5.4. To ensure his activities, the chief dispatcher is given the right to sign organizational and administrative documents on issues within his functional duties, to hold operational meetings and planning meetings to resolve issues within his competence.

JOB INSTRUCTIONS OF THE CHIEF DISPATCHER

I approve
_____________________________ (Surname, initials)
(name of organization, its ________________________________
organizational - legal form) (director; other person authorized
approve job description)
00.00.201_
m.p.
JOB INSTRUCTIONS OF THE CHIEF DISPATCHER
——————————————————————-
(name of institution)
00.00.201_ #00
I. General provisions
1.1. This job description establishes the rights, responsibilities and duties of the chief dispatcher ______________________________ (hereinafter referred to as the "enterprise"). Institution name
1.2. The person appointed to the position of chief dispatcher must have a higher
professional (engineering and technical or economic) education and work experience as a dispatcher or other engineering and technical and managerial positions in operational management of production.
1.3. Appointment to the position of the chief dispatcher and dismissal from it is carried out on the basis of the order of the director of the enterprise, observing the current labor legislation.
1.4. The chief dispatcher reports directly to the director of the enterprise.
1.5. If the chief dispatcher is absent, then temporarily his duties are performed by a person appointed in accordance with the established procedure, who is responsible for the proper performance of the duties assigned to him.
1.6. The chief dispatcher must know:
— fundamentals of production technology of the company's products;
- organization of production in the industry and at the enterprise;
- profile, specialization and features of the structure of the enterprise;
- the range of products manufactured by the enterprise, types of work and services performed;
— prospects for the development of the enterprise;
- production capacities, technical characteristics, design features and modes of operation of the enterprise equipment;
— rules for the operation of enterprise equipment;
— standards and specifications for the supply of products manufactured by the enterprise;
- the procedure and methods of production planning, specialization and
territorial location of enterprise divisions, industrial relations between them;
- Systems and methods for recording the progress of production;
- organization of work of industrial warehouses, transport and loading and unloading operations at the enterprise;
- regulations, instructions and other guidance materials for the development and execution of technical documentation;
– advanced domestic and foreign experience in the field of operational management of production;
— fundamentals of labor legislation, basics of economics, labor organization and management;
- Rules and norms of labor protection.
— legislative and other regulatory legal acts, methodological materials on the operational management of production.
1.7. The chief dispatcher, in case of operational need, can go on business trips (including local ones).
1.8. The chief dispatcher may be allocated company vehicles if it is necessary to resolve operational issues to ensure production activities.
1.9. To ensure his activities, the chief dispatcher is given the right to sign organizational and administrative documents on issues within his official duties, to hold operational meetings and planning meetings to resolve issues within his competence.
1.10. The mode of operation of the Chief Dispatcher is determined in accordance with the Internal Labor Regulations established at the enterprise.
II. Job Responsibilities
The Chief Dispatcher has the following responsibilities:
2.1. Engaged in the organization of operational production planning and production management.
2.2. Carries out coordination of work of divisions of the enterprise, industrial transport and warehouses, conducts dispatching meetings.
2.3. It ensures the rhythmic work of the enterprise and the uniform output of products, the performance of work in accordance with production programs, contractual obligations, calendar schedules and shift-daily tasks.
2.4. Controls the availability of workshops and sites with the necessary raw materials, materials, structures, components, equipment, as well as transport and handling facilities.
2.5. Supervises the work of dispatchers, supervises their conduct
dispatch logs and other technical documentation, as well as provides methodological guidance to the dispatch services of the production divisions of the enterprise.
2.6. Takes measures to maximize the use of the production capacity of the enterprise, contributing to the rational loading of equipment, increasing the coefficient of creating conditions for the effective work of personnel.
2.7. Systematically controls the availability of backlogs at the level of established standards in workshops and areas, the uninterrupted promotion of products along the production flow, the implementation of schedules for the delivery of finished products or completed works (services).
2.8. Carries out regular operational control over the course of production and other types of core activities of the enterprise, takes measures to prevent and eliminate violations of the production process, if necessary, involves auxiliary and other services of the enterprise in the elimination of these violations.
2.9. Takes part in the work to improve the specialization and cooperation of production, increase its efficiency.
2.10. Provides timely receipt of the necessary planning documentation for the implementation of operational control over the course of production.
2.11. Engaged in organizing the summing up of the work and evaluation of the activities of the enterprise's divisions in the implementation of production programs for the production of products.
2.12. Provides timely accounting of output and work performed, preparation of established reporting.
2.13. Organizes work to improve the skills of employees of the dispatching service.
2.14. Supervises the carrying out of regulatory and planned calculations to determine the size of launch batches, delivery dates and stock rates.
2.15. Carries out the study of advanced domestic and foreign experience in the field of operational management of production.
2.16. Participates in the development and implementation of measures to improve production planning, operational accounting and control over the progress of production, the introduction of technical means of operational production management.
III. The rights
The chief dispatcher has the right:
3.1. Handle requests for the provision of the necessary documents and materials that relate to the issues of its activities, as well as to the activities of its subordinate services and divisions.
3.2. Contact with departments of third-party institutions and organizations to resolve operational issues of production activities related to his competence.
3.3. Give assignments to subordinate employees and services, assignments on a range of issues included in his official duties.
3.4. Control the fulfillment of planned tasks and work, timely execution of individual orders and tasks of subordinate services and dispatchers.
IV. Responsibility
The Chief Dispatcher is responsible for:
4.1. In case of causing material damage within the limits determined by the civil and labor legislation of the Russian Federation.
4.2. In the event of the commission of offenses in the course of carrying out its activities within the limits determined by the criminal, administrative and civil legislation of the Russian Federation.
4.3. In case of improper performance or non-performance of their official duties, which are provided for by this job description, within the limits determined by the labor legislation of the Russian Federation.
4.4. In case of non-fulfillment of orders, instructions and instructions of the director of the enterprise.
4.5. If the observance of labor and executive discipline by employees of subordinate services is not ensured, as well as if measures are not taken to suppress the identified violations of safety regulations, fire safety and other rules that pose a threat to the activities of the enterprise, its employees.
Head of the structural unit: _____________ __________________

00.00.201_
Acquainted with the instructions
one copy received: _____________ __________________
(signature) (surname, initials)
00.00.20__

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Road transport manager.

1. Road transport dispatcher position included in the list of jobs, professions, positions directly related to driving vehicles or traffic control, approved by a government decree Russian Federation dated January 19, 2008 N 16.

2. to the traffic controller, as well as urban ground electric transport, in accordance with the Order of the Ministry of Transport of the Russian Federation of September 28, 2015 N 287 "On approval of Professional and qualification requirements for employees of legal entities and individual entrepreneurs engaged in transportation by road and urban ground electric transport" the following are presented professional and qualification requirements:

2.1. The traffic controller must know:

— fundamentals of transport and labor legislation;

- regulations on the organization of operational management of road transport;

- the procedure for issuing and processing a waybill, accounting for technical and operational indicators;

- a scheme of roads and their condition on the routes of movement of vehicles, the movement of which is organized and controlled by the dispatcher;

- the requirements of the manufacturer of vehicles, the movement of which is organized and controlled by the dispatcher, for the technical operation of vehicles;

- work schedules of drivers on the routes of vehicles, the movement of which is organized and controlled by the dispatcher;

- tariffs and rules for their application on the routes of movement of vehicles, the movement of which is organized and controlled by the dispatcher;

— fundamentals of economics, organization of labor and production;

- transportation distances and the nature of road conditions on the routes of vehicles, the movement of which is organized and controlled by the dispatcher;

- timetables and stopping points on the routes of vehicles, the movement of which is organized and controlled by the dispatcher;

- the route network and traffic conditions that ensure the safety of transportation;

- rules and instructions for labor protection, fire protection.

2.2. The traffic controller must be able to:

- organize and control the work of drivers and their implementation of a shift plan and tasks for transportation;

- take the necessary measures to ensure the safety of road traffic of vehicles (trams, trolleybuses);

- instruct drivers about the conditions and features of transportation on routes, paying special attention to the condition of roads, traffic features in certain sections in specific meteorological conditions;

— to ensure interaction with all participants in the transportation process in order to optimize it;

- take measures to eliminate excess downtime of vehicles;

- fill out, issue and accept waybills and other documents reflecting the work performed by drivers, check the correctness of their execution. written about waybills used in road transport;

- calculate the relevant technical and operational indicators in the waybills;

- issue planned tasks, register tasks and requests for transportation;

- draw up operational summaries and reports on work and incidents for the shift;

- coordinate the work of automobile and (or) urban ground electric transport with other modes of transport;

- take measures to include reserve vehicles in traffic on the route to replace those who prematurely left the route for technical or other reasons, promptly switch vehicles from route to route, to another route due to road repairs;

– check the correctness of the execution of documents for the performed transportations, coordinate the work of vehicles of third-party enterprises;

- to ensure control and accounting of the completed transportation of goods and take measures to promptly eliminate failures of transport processes, excessive downtime at the points of loading and unloading vehicles, as well as loading empty vehicles in a passing direction;

- to carry out operational accounting, control of the work of loading and unloading mechanisms of enterprises and organizations, control the condition of access roads, as well as compliance with transport discipline by drivers;

- organize, if necessary, the provision of timely technical assistance to the rolling stock on the line.

2.3. To the car dispatcher and urban ground electric transport, one of the following requirements is imposed:

a) the presence of a diploma of education not lower than secondary vocational in the specialty included in the enlarged group 23.00.00 "Equipment and technology of land transport" (subgroup "Organization of transportation and transport management, profession code 23.02.01");

b) having a high school diploma vocational education in specialties not included in the enlarged group 23.00.00 "Equipment and technology of land transport", and a diploma of additional professional education under the program of professional retraining with the qualification of a dispatcher of automobile and urban ground electric transport.

There are no work experience requirements.

3. Professional retraining with the qualification of a road transport dispatcher is carried out on the basis of a qualification training program for the organization of transportation by road within the Russian Federation in the amount of 82 hours in full-time education. qualification training persons with higher, secondary specialized education of a non-automotive profile pass.

3.1. Learning objectives: to provide trainees with the necessary level of knowledge to manage the transport of goods and passengers by road, which should contribute to the normal functioning of the market transport services and protection of consumer rights, ensuring traffic safety and compliance with environmental standards in the operation of road transport.

Training includes lectures and practical exercises. The training ends with a professional qualification exam for all course material.

3.2. The course includes the following disciplines.

Fundamentals of transport and civil legislation.

Licensing of activities in motor transport.

Russian legislation on the fundamentals of the tax system.

Agreements and contracts.

Certification in road transport.

Rolling stock, requirements for it, maintenance of its technical condition.

Operating materials, their use, storage, disposal, ways to save.

Storage of rolling stock, spare parts, operating materials.

Environmental requirements for road transport.

Organization of work to ensure traffic safety.

Commercial operation of motor vehicles.

Organization of road freight transportation.

Loading and unloading works.

Organization of passenger road transport.

Basic concepts about the organization of forwarding services.

Organization of transportation of dangerous and special types of cargo.

Finance and management.

Compulsory and voluntary insurance for motor vehicles.

Occupational safety, safety measures, fire prevention measures in road transport.

4. The road transport dispatcher must work on the basis of the job description of the same name, containing sections: qualification requirements, must know the functions, duties, rights and responsibilities. The job description is approved by the head legal entity or individual entrepreneur. The basis for the development of job descriptions are qualification characteristics contained in paragraph 2 of this article.

The dispatcher is an employee who contributes to the smooth operation of the enterprise. He organizes the movement of material resources and work in progress between various structural divisions of the company in order to maximize effective use resources and product completion. In the course of his work, he must coordinate the actions of various structural units in order to achieve consistency and reduce losses from uncoordinated actions.

General provisions of the instruction

The general provisions of the dispatcher's instruction include the following points:

• the appointment of an employee to the position of a dispatcher is carried out on the basis of an order from the head of the company in accordance with the procedure established by labor legislation;
• the dispatcher reports directly to the employee in a certain position, which is named in the law;
• in the absence of the dispatcher for any reason during a certain period, an employee acting in his place is appointed in his place, this is done by order of the head;
• this person acting as a dispatcher for the period of performance of his temporary functions acquires all rights in this position and all duties are assigned to him, he also bears all responsibility in full;
• in carrying out its activities, the dispatcher is guided by a number of documents, in particular:
  • normative documents related to his position;
  • articles of association;
  • methodological materials regulating a certain range of issues;
  • instructions of the leadership in the form of decrees and orders;
  • the most basic job description.

Responsibilities and tasks

The tasks of the dispatcher include the following tasks:

During the implementation of the above tasks, the dispatcher performs the following duties:

It is important to remember that the position of a dispatcher is very important for any organization, because it is this person who coordinates the work of other structures and the unit. It depends on him how effectively the interaction will take place.

Requirements for a specialist

Requirements for a specialist, as well as the material that he needs to master in order to get a job as a dispatcher, are usually included in the "General Provisions" section of the instruction. In particular, it may be indicated there that the following can apply for this position:

The instructions also list the knowledge that the applicant for this position should have. He needs to know:

• regulatory legal acts that regulate the scope of production planning and operational organization of the process, including laws, orders, orders, resolutions;
• methodological manuals on the subject of production planning and operational management;
• the company's capacity, including its structural units, on output;
• dispatching device in the company;
• production planning;
• range of products manufactured at the enterprise, types of work performed (services rendered);
• the functions of structural individual units in the organization and the nature of the links between them;
• the procedure for the functioning of industrial warehouses;
• the procedure for carrying out work on loading and unloading at the enterprise;
• basic ideas about production technologies used in the enterprise;
• technical standards applicable to products manufactured by the enterprise;
• device for operational accounting in production and when receiving manufactured products;
• office equipment and devices that serve to mechanize the accounting of manufactured products and control the production process;
• the beginning of economic discipline;
• organization of production;
• enterprise management;
• organization of labor;
• fire safety standards, industrial sanitation;
• safety and labor protection.

Responsibility and rights

The dispatcher is responsible for:

• failure to perform the duties specified for his position in this instruction (or their improper performance), the limits of such liability are regulated labor code, this responsibility is disciplinary;
• causing material damage to the enterprise or third parties, the limits of such liability are regulated by the civil, administrative and criminal codes, this liability is material;
• violation of the articles of the administrative or criminal code in accordance with the same codes, respectively, in this case we are talking about administrative or criminal liability.

You need to understand that this is a very responsible position. And this requires people with an extremely high threshold of accuracy and attentiveness, because in some areas you will have to take responsibility for people's lives!

The following rights are provided for the dispatcher according to the job description:

Pros and cons of the profession

The benefits of being a dispatcher include:

• stable demand for such workers in the labor market, striving to get a job as a dispatcher, will certainly be able to do this;
• lack of requirements for compulsory higher education;
• the position is equally open to both sexes.

Among the shortcomings of this specialty are:

• not too high earnings;
• irregular working hours;
• high probability of stressful situations, as the dispatcher needs to work with people and constantly make decisions.

For a more detailed understanding of this profession, to evaluate all the advantages and disadvantages, watch the video.