The main responsibilities of a merchant. Job description of a merchandiser, job responsibilities of a merchandiser, sample job description of a merchandiser. The merchandiser as an important link between the supplier and the consumer

15.03.2020

There is a well-known phrase "all professions are needed, all professions are important." Perhaps the importance of the profession of a merchandiser is undeniable, and if a merchandiser knows and fulfills his duties, then any enterprise will always need him as a specialist who understands products and can distinguish a quality product from a fake. There are slight differences in the field of work: if this specialist works at a large enterprise, then there are more duties and functions, and if we consider small organizations, then the duties of a merchandiser in a store, for example, will be much narrower.

The main characteristic of the profession

A commodity manager is a good and promising profession in which a worthy career growth is possible if the employee really has the necessary qualities for such work. In a nutshell, the main duties of a merchandiser are to monitor the compliance of goods with established standards, keep records of the receipts and expenditures of valuables, search for products that have not arrived, and maintain contacts with counterparties.

General duties of a merchandiser

Consider the main responsibilities of a merchandiser:

Establish the required level of product quality;

Check whether the goods have the characteristics for which the transaction was concluded;

Make suggestions when drawing up a procurement plan;

Take an active part in the formation of the production plan;

Monitor the fulfillment of the terms of contracts, as well as obligations undertaken by suppliers and customers to sell or purchase goods or raw materials;

Compose letters of complaint against low-quality suppliers, as well as respond to customer complaints;

Monitor the consumption of raw materials and the level of workload of products;

Facilitate the establishment of business contacts with manufacturers and customers;

Participate in the preparation of rules and requirements for organizing the work of the enterprise in the field of product sales, transportation of raw materials, quality control, etc.;

Keep records of the income and expenditure of all entrusted resources;

Search for lost products;

The responsibilities of the merchandiser also include conducting an inventory of goods;

Deal with issues of analyzing the accumulation of surplus products and raw materials in warehouses, looking for ways to sell them;

Control the preparation of goods for shipment to customers and draw up relevant documents;

Compile other reports related to the trusted area of ​​work.

As you can see, the duties of a merchandiser include a large number of points. Their volume requires a good analytical mindset. Each commodity specialist must know his duties thoroughly if he wants to be a sought-after specialist. With its help, administrative staff can successfully control the flow of goods and products from the supplier to the customer.

Responsibilities of a merchandiser in small organizations

If we talk about this profession at the level of a small trading enterprise, then we can distinguish such official duties merchandiser in the store:

Preparation and execution of orders for products;

Assistance in drawing up acts of counterparties;

Acceptance of goods from the supplier, quality control and delivery time, verification of accompanying documents;

Organization of inventory, as well as accounting for material and commodity resources;

At certain times, check the databases of the store with related offices;

Performing related and related functions in cases of absence of store employees.

In this option, the duties of the merchandiser in grocery store have a narrower list, but the main aspects of the work are still preserved.

In order to deal with the area of ​​work entrusted to this specialist, we will consider some of the duties of a merchandiser in more detail.

Formation of an application for products

Based on data on sales and stocks, taking into account the schedule of purchases, the merchandiser calculates the required amount of certain material and commodity resources for an enterprise or, for example, a store.

Receiving goods from the supplier and checking the batch

First of all, the merchandiser needs to receive invoices for the goods and make an appropriate entry in the journal, as well as enter information into the program. When the goods directly arrive, it is necessary to organize its unloading.

After receiving the accompanying documents for the products from the driver, the merchandiser must check them. After complete unloading, the commodity manager organizes the acceptance of the goods, checks their quantity with the documents and checks the quality of the batch.

Then the functions of the merchandiser include organizing the correct movement of goods to the warehouse. This is an important point, since there are such product groups that cannot lie next to each other and require certain storage conditions.

Reconciliation of store and office databases

In the specified period, it is often done once a week, the merchandiser checks information from the warehouse on receipts and expenses, as well as on payments, with the database located in the company's office.

You can, of course, write down other duties, but this information is enough to understand the main functional responsibilities of such a profession as a merchandiser.

This area of ​​work requires good knowledge, as well as great responsibility and organization. Do not forget that any specialist should always strive to perform their duties quickly, efficiently and on time.

The profession of a merchandiser is multifaceted and, as its name implies, a specialist in this field “manages the goods”. He is responsible for the goods, both to the buyer and to the head of his enterprise. Some merchandisers are engaged in the formation of assortment and prices, others organize the purchase of goods and check the quality of products or are responsible for its high-quality storage.

Places of work

Representatives of this profession are most in demand in shops, supermarkets, trading enterprises and warehouses. Also, commodity specialists are required in product quality control centers, licensing organizations, agricultural enterprises, pawnshops and in institutions that control trade and consumer rights.

History of the profession

The profession of a merchandiser originated in ancient times, the works of ancient Roman scientists such as Columella, Varro and Cato the Elder, who described the methods of processing and storing crops, as well as methods for assessing the quality of products, have come down to us. However, the profession became most widespread in the early 20th century. At that time, the competitiveness of enterprises reached a new level and the demand for merchandisers increased significantly.

Responsibilities of a merchandiser

The main job responsibilities of a merchandiser include:

  • acceptance of goods in terms of quantity and quality, as well as verification of accompanying documentation;
  • organization of the removal of goods from utility rooms to the trading floor;
  • control and maintenance of stocks of goods in the warehouse;
  • placement of products in the warehouse;
  • carrying out inventory and audits of goods;
  • maintaining order and cleanliness in the warehouse.

If necessary, the duties and functions of the merchandiser include organizing the write-off and return of products, as well as preparing Money to collection.

Requirements for a merchandiser

The position of a merchandiser covers quality control, sales and supply of various products. That is why the requirements for representatives of this profession may vary depending on the specifics of the enterprise. Basic requirements for a merchandiser:

  • secondary specialized or higher education;
  • At least 2 years of experience in trading;
  • knowledge of the rules of trade;
  • availability of skills of acceptance of goods to the warehouse;
  • the ability to organize the activities of the warehouse, storage conditions and transportation of goods;
  • PC proficiency and knowledge of the 1C program.

If a merchandiser works in an international company, knowledge of in English at the conversational level.

sample resume for merchandiser

How to become a merchant

Do you want to become a merchant? To do this, you must at least unlearn at an institute, technical school or university with a degree in merchandising. You will also need experience in the field of trade and an understanding of its specifics and nuances. Depending on the specifics of the organization, knowledge in the field of economics, merchandising, logistics and methods of peer review of products may be required.

Merchandiser salary

The salary of a representative of this profession depends on the experience and location of the enterprise. average salary merchandiser is 30 thousand rubles a month. However, a specialist without experience can receive 10 thousand rubles. The maximum salary of a merchandiser was found in the Moscow region - 100 thousand rubles.

According to trade experts, merchandiser- one of the key figures, because the duties of a merchandiser include control over the turnover of the store. Ordering the necessary "travelling" positions in a timely manner and abandoning the "sluggish" ones is worth a lot. also in job description merchandiser has such items as making claims to suppliers, participating in inventory and reporting.

Job description of a merchandiser

APPROVE
CEO
Surname I.O. ________________
"________"_____________ ____ G.

1. General Provisions

1.1. The merchandiser belongs to the category of specialists.
1.2. The commodity manager is appointed to the position and dismissed from it by order CEO by the store manager.
1.3. The merchandiser reports directly to the store manager.
1.4. A person who meets the following requirements is appointed to the position of a commodity specialist: professional education with at least one year of experience in the relevant field.
1.5. During the absence of the merchandiser, his rights and obligations are transferred to another official, which is announced in the order for the organization.
1.6. The merchant must know:
- Legislation and other regulatory legal acts relating to the logistics and marketing of goods at trade enterprises;
- standards and specifications for goods, their main properties and quality characteristics;
- methods of accounting for goods, calculating the need for them;
- forms of accounting documents and the procedure for compiling reports;
- organization of warehousing;
- instructions for the acceptance of goods in terms of quality, quantity and completeness;
- current price tags and price lists;
- norms of stocks of goods.;
- nomenclature and assortment of goods sold by the enterprise.
1.7. The merchandiser is guided in his activities by:
- legislative acts of the Russian Federation;
- Charter of the organization, internal labor regulations, other regulations of the company;
- orders and directives of the management;
- this job description.

2. Job responsibilities of a merchandiser

The Merchandiser performs the following duties:
2.1. Determines the requirements for goods, as well as their compliance with quality standards, specifications, concluded contracts and other normative documents.
2.2. Controls the receipt of goods.
2.3. Participates in the preparation of data for the preparation of claims for deliveries substandard goods and responses to customer complaints.
2.4. Controls the availability of goods in the warehouse.
2.5. Communicates with suppliers and consumers and draws up documents for the shipment and receipt of goods in accordance with approved plans.
2.6. Maintains records of receipts and sales of goods.
2.7. In necessary cases, conducts a search for non-arrived goods.
2.8. Participates in inventory taking.
2.9. It studies the reasons for the formation of excessive excess material resources, takes measures to implement them.
2.10. Monitors compliance with the rules for storing goods in warehouses, preparing goods for sale.
2.11. Prepares reports according to established formats.

3. Rights of the commodity manager

The merchant has the right:
3.1. Get acquainted with the draft decisions of the company's management regarding its activities.
3.2. Request from the structural divisions of the enterprise information and documents necessary for the performance of his duties.
3.3. Submit proposals for the management to improve the work related to the this manual responsibilities.
3.4. Require the management of the enterprise to ensure the organizational and technical conditions and execution of the established documents necessary for the performance of official duties.

4. Responsibility of the commodity manager

The merchant is responsible for:
4.1. For non-performance and / or untimely, negligent performance of their duties.
4.2. For non-compliance with current instructions, orders and orders for conservation trade secret and confidential information.
4.3. For violation of the internal labor regulations, labor discipline, safety and fire safety rules.

The trade niche occupies a significant part in the country's economy. The actively developing field of activity determines the demand for professions related to ensuring its functioning. Promotion of products on any point of sale, as well as organizational control of sales is difficult to implement without a merchandiser. The prospects of the store depend on the competence of the specialist, since its future is directly dependent on established relationships with the supplier, on the organization of timely purchases of the goods sold, and on controlling the quality and quantity of products on the shelves.

Profession merchandiser

The functions of a merchandiser are multifaceted, but they all come down to the responsibility of a specialist in establishing relationships between the supplier, the buyer and the head of the trading company. Their correct organization is disclosed in the job description of a specialist.

Who is a merchant?

The success of an enterprise often depends on the competence of the employee, so employers should be responsible in choosing applicants for the position. The merchandiser manages the goods. He is responsible for the quality of the goods to the buyers and for the quantitative criteria of sales to the head of the enterprise. The specialist is responsible for negotiating with contractors and for timely delivery of products.

The functional duties of a specialist are formed by the specifics of the enterprise. Large companies often use the services of several merchandisers. They are usually charged with various duties, and control is vested in the head of the department.

Job Responsibilities

The job description of a merchandiser includes several functions of an organizational and documentary nature. The specialist must have an idea of ​​the procedure for the formation of the product range and its pricing policy. It is in his competence to control the quantity of goods stored in the warehouse.

The commodity manager monitors the acceptance of products, organizes their accounting, issuance and storage of residues. When working with documentation and with special software, the specialist deals with the accounting and planning of purchases. His responsibilities also include negotiating with suppliers and processing product purchases. The general responsibilities of a specialist are:

  • analysis of the assortment policy of the company;
  • formation of a standard assortment range and its regular adjustment based on the results of the analysis;
  • evaluation of product quality;
  • defect diagnostics;
  • acceptance in terms of quantity and quality;
  • sorting in preparation for sale;
  • conducting internal control associated with checking the compliance of the quality of the goods, the conditions and terms of its storage with regulatory requirements;
  • ensuring minimization of losses during transportation, storage and preparation for sale;
  • detection of falsification of goods;
  • documentary support of all stages of product movement;
  • information support of management in commodity research activities;
  • provision of information for the preparation of financial statements;
  • negotiating and processing transactions with counterparties;
  • sales promotion;
  • development of marketing strategies.

Apparatus employed

When hiring a merchandiser, it is welcome to have a specialized secondary special or higher education and work experience. Such parameters of the applicant indicate his competence in the field of knowledge of the rules of trade and the procedure for conducting organizational measures aimed at increasing sales and ensuring product quality control.

  1. The merchandiser belongs to the category of specialists.
  2. For the position:
    • a merchandiser is appointed a person who has a higher professional education without presenting requirements for work experience or secondary vocational education and work experience in positions filled by specialists with secondary vocational education, at least 3 years;
    • category II merchandiser - a person with a higher professional education and at least 3 years of work experience as a merchandiser;
    • merchandiser of the 1st category - a person who has a higher professional education and work experience as a merchandiser of the 2nd category for at least 3 years.
  3. Appointment to the position of a commodity specialist and dismissal from it is carried out by order of the director of the enterprise upon presentation
  4. The merchant must know:
    1. 4.1. Decrees, orders, orders, other guidelines and regulations higher authorities related to the logistics and marketing of goods at trade enterprises.
    2. 4.2. Market methods of managing.
    3. 4.3. Standards and specifications for goods, their main properties and quality characteristics.
    4. 4.4. The procedure for concluding business contracts.
    5. 4.5. Methods of accounting for goods, calculating the need for them.
    6. 4.6. Forms of accounting documents and the procedure for compiling reports.
    7. 4.7. Organization of warehousing and marketing of goods.
    8. 4.8. Terms of delivery, storage and transportation of goods.
    9. 4.9. Instructions for the acceptance of goods in terms of quality, quantity and completeness.
    10. 4.10. Current price lists and price lists.
    11. 4.11. Stock standards.
    12. 4.12. The nomenclature and assortment of goods sold by the enterprise.
    13. 4.13. Fundamentals of economics, organization of labor and management.
    14. 4.14. Labor legislation.
    15. 4.15. Internal labor regulations.
    16. 4.16. Rules and norms of labor protection, safety measures, industrial sanitation and fire protection.
  5. During the absence of a commodity specialist (business trip, vacation, illness, etc.), his duties are performed by a person appointed in the prescribed manner. This person acquires the appropriate rights and is responsible for the proper performance of the duties assigned to him.

II. Job Responsibilities

Merchandiser:

  1. Determines the requirements for goods, as well as the compliance of their quality with standards, specifications, concluded contracts and other regulatory documents.
  2. Carries out control over the control over the fulfillment of contractual obligations, the receipt and sale of goods.
  3. Participates in the preparation of data for the preparation of claims for the supply of low-quality goods and responses to customer claims.
  4. Controls the availability of goods in warehouses.
  5. Communicates with suppliers and consumers and draws up documents for the shipment and receipt of goods in accordance with approved plans.
  6. Participates in the development and implementation of rules for logistics, marketing, quality control of goods, organization of their transportation and storage.
  7. Maintains records of receipts and sales of goods.
  8. Controls the timeliness of the shipment of returnable packaging.
  9. In necessary cases, conducts a search for non-arrived goods.
  10. Participates in the conduct of inventories, studies the reasons for the formation of excess excess material resources and "non-liquid assets", takes measures to implement them.
  11. Monitors compliance with the rules for storing goods in warehouses, preparing goods for sale.
  12. Prepares the necessary documents related to the supply and sale of products, draws up reports in accordance with established forms.

III. The rights

The merchant has the right:

  1. Get acquainted with the draft decisions of the management of the enterprise regarding its activities.
  2. Submit proposals for improvement of the work related to the responsibilities provided for in this instruction for consideration by the management.
  3. Within the limits of his competence, report to his immediate supervisor about all the shortcomings identified in the course of his activities and make proposals for their elimination.
  4. Request personally or on behalf of the management of the enterprise from the heads of departments and specialists information and documents necessary for the performance of his duties.
  5. Involve specialists from all (individual) structural units in solving the tasks assigned to him (if this is provided for by the provisions on structural divisions if not, then with the permission of the management).
  6. Require the management of the enterprise to assist in the performance of his duties and rights.

IV. Responsibility

The merchant is responsible for:

  1. For improper performance or non-performance of their official duties provided for by this job description - to the extent determined by the current labor legislation of the Russian Federation.
  2. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.
  3. For causing material damage - within the limits determined by the current labor and civil legislation of the Russian Federation.
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