What does it mean that the goods are processed in the country of destination. Arrived in destination country - what does it mean? Processing in the sorting center

After you have placed an order for Aliexpress, the seller packs it and sends it to the post office or to a courier company. And in the tracking status of the track number, an inscription will appearCollection or Accept.This means that the post office has accepted your package. Moreover, the first entry in the tracking system will be available no earlier than 6-10 days, since the post office employees need time to register it and enter data into the database.

Then the parcel will go to intermediate points, which the status will tell us about Opening (Arrived at the transit point). Some parcels go through several intermediate points. This is normal and you should not be afraid. Transit points may have tracking records of when they got there and when they left. The parcel may "hang" in transit points for up to 10-14 days, waiting for further dispatch.

Arrived at Sort Facility – the parcel arrived at the sorting point.

NULL- the parcel passes through intermediate points in China.

After the parcel has passed all the intermediate points, it may have a status Dispatching. At this stage, the parcel arrived at MMPO, where the shipment is processed and prepared for export. Terms depend on the workload of customs. But the standard is about 3-10 days. Not less.

If the goods have successfully passed all customs procedures, then we see a pleasing status Departure from outward office of exchange (Export). This means that the package has been sent to the country of destination. And it will take at least 10 days before the information appears in the database that the parcel has arrived in the country of destination. As soon as you see this status, then after 5 days you can start tracking the parcel on the mail website of the recipient's country.

As soon as the package arrives in the destination country, you will see the status Import ( Arrival at forward office of exchange). Average time between export and import: 2-3 weeks. If the deadlines are longer, this means that your parcel is just lying and waiting for its turn.

After import, the goods are sent to customs, which we learn from the statuses Reception at customs, Customs clearance ( Held by Customs). As soon as the parcel passes all the necessary procedures, it will have a status Issue or Customs clearance processing complete . And then the tracking status Left MMPO ( Departure from forward office of exchange) .

After it arrives at the correct post office, you will see the status Came to the place of delivery. This means that you need to take your passport with you and pick up your parcel at the post office.

And the last entry that could be- Handed to the addressee. This means that the package has been received.

Have a question? Write it in the comments or contact the chat

Very often, people on the site ask what this or that status of the package means. And if they ask, then you need to understand.

Postal status and order status for Aliexpress are two different things!

This article will talk about about mail statuses , also we have an article . These are different things. Order status is tracked in your . And reflects information about the parcel within the Aliexpress trading platform. And the status of the parcel is tracked in postal services (Russian Post, China Post, etc.). Do not confuse.

Not all orders can be tracked

Please note that not every package can be tracked while moving from the seller to you. This is only possible if she has a tracked track. But how do you find out before ordering?

In the case of Aliexpress - open, then click on the item Shipping

And after clicking, you will see a menu with information about delivery methods. The last column will display information about the availability of the track (Delivery Information).

If this field indicates Not available, then your order will not have a track when choosing this delivery, the parcel will not be tracked and the current mail status you will not be able to recognize the parcels.

How to track a parcel with Aliexpress

If this is your first time tracking a package and your package from Aliexpress, then read our article. If your parcel is not tracked at all, then read.

Please note that the article describes the most common statuses. In fact, there are many more of them, but other parcel statuses are much less common. And yet, for some private courier companies, especially in China, the same statuses can be indicated by different words. If you have some kind of status that is not described in this article - ask in the comments, we will try to figure it out. Be sure to indicate where you saw this status!

Parcel statuses in the country of departure (for example, in China)

While the parcel is in the country of departure, it can have the following statuses:

• Reception (Collection, Acceptance) - The parcel was handed over to the post office. It should be borne in mind that the parcel does not immediately begin to be tracked by the track number that the seller gave you. It takes some time to process the parcel entering the database. Usually the track begins to be tracked within 10 days.
• Opening (The parcel has arrived at the transit point) . Usually, next to this status, the postal code of the transit point is also written. There can be many such statuses. And the order is not always correct. Probably the operators of transit points do not fill in the data immediately. Therefore, one should not be surprised at the status of Opening after the Export.
• Arrival at MMPO (Dispatching, Processing) . In this status, the package is being prepared for export and shipment to the country of destination. For some transport companies in China, this is the last status that is tracked.
• Export (Departure from outward office of exchange, Total Export) - means that the parcel has passed all the necessary procedures and sent to the country of destination.

After the last status, it may take quite a long time until the parcel starts to be tracked in the country of destination. If the parcel was sent without an international track, then it may stop being tracked at all.

Parcel statuses in the country of destination (for example, the Russian Federation)

• Import (import) - the parcel has arrived in the country of destination. It is processed for transfer to customs.
• Reception at customs – transfer to customs for clearance.
• Customs clearance. Customs Release - the parcel went through everything necessary customs clearance and is preparing for release with MMPO
• Left the place of international exchange MMPO - the parcel left customs and was handed over to the post office for further dispatch.
• Left sorting center - the parcel is sorted and sent to its destination.
• Came to the place of delivery - the parcel arrived at the post office. In principle, you can already get it. Or wait for notification.
• Delivery to the addressee (Product Delivered) - the package has ALREADY been delivered to the recipient.

Please note that in the parcel tracking interface at the Russian Post, on import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it can be seen there that the parcel is not going to your post office. If the package has changed several statuses, and the index is still not correct, then you should start worrying.

Unpleasant package statuses

The package statuses described above are pretty standard. They mean that the package is on its way. Sometimes the package can get stuck on statuses, sometimes skip some, but, in most cases, everything is fine. However, there are statuses that clearly indicate problems:

• Return. Other circumstances - means that something is wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. It is best to start with the Russian Post hotline 8-800-2005-888. After finding out the reasons and finding the guilty, you can think about what to do next.
• Return. return customs - similar to the previous paragraph. Usually means that the address is not legible.
• Unsuccessful attempt of delivery - usually accompanied by a clarification about the reasons for the failure. Inaccurate address, Incomplete address, Recipient dropped out, etc. In this situation, the main thing is to have time to run to the post office until the parcel storage time has expired - this is 30 days. Also check if the parcel arrived at the post office at all. Well, sometimes in the mail such statuses are put in general from a lantern. But it's worth it to control.
• Return. Shelf life expired - obviously, you forgot to receive the package on time and returned it.
• Sending Sending - the parcel arrived at the wrong post office and was redirected. That is, the parcel goes further. That is, this is not a problem, but you need to control the situation.

What do the letters at the end of the status mean (PEK, CAN, etc.)

These letters are often visible when tracking the status of a parcel on China Air Post. They mean the IATA designations of the airports in which the parcel was registered. Their designations can be seen on any service for purchasing air tickets (SkyScanner for example;)).

What does NULL status mean (NULL, PEK)

This status is visible when tracking the status of a parcel in China Post. These are just China Post internal statuses that they didn't translate into English. Therefore, where there should be a translation, it is not there, but NULL instead. If you still can’t bear to find out what kind of status it is, switch to the Chinese version of the service, copy the status in hieroglyphs and translate it with Google translator. True, this method does not always work. Sometimes in the Chinese version, some statuses simply do not exist.

NULL, PEK means that the parcel was at the Beijing airport. What she did there can be found in the Chinese version of China Air Post.

What does item arrived at OE in tne destination country mean

OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means that the package has arrived at customs and is undergoing customs clearance.

The track (package status) has stopped changing, the package is not tracked

Very often, restless buyers begin to worry when the status of a package suddenly stops changing. This often happens after export. It seems that quite recently the parcel was moving briskly around China, changing statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and the like, the parcel stops moving ..

If you recognize your situation, then we analyzed this situation in detail in the article. In short, there are two options:

• If your track is international and is successfully tracked on the official website of your state mail(Russian Post, UkrPoshta, Belpochta) and more than 2-3 weeks have passed since the last status update, then well - your fears are not without foundation.
• If your track has never been tracked on the mail site. The status of the parcel you filmed in personal account Aliexpress or some specialized site for checking the track, or the track format in general is clearly different from the international one (the correct international one is something like this RR123456789CN). Then such a track often changes during export if the parcel is transferred to your state post office. That is, in your country, such a package travels under a different track (which you do not know, and, as a rule, you cannot find out). Well, the old track remains in the latest status. That is, there is nothing to worry about at all. This situation is the norm.

But be that as it may. Whether your package is tracked with Aliexpress or not, the main thing you should do is control the protection period and extend it if necessary or open a dispute.

Checking the seller on Aliexpress

Most problems with orders for Aliexpress can be avoided by carefully choosing a seller on Aliexpress BEFORE buying. There is nothing complicated in this and you can figure it out. But if time is precious and there is no time to understand, then use our service.

Finally

I have repeatedly written a personal opinion that when ordering goods from China, you need to be patient. No need to worry if the package does not change its status for three days, a week, two. This is a common occurrence. And on holidays, which are quite a few in China, everything stops in general. When ordering goods on Aliexpress, your parcels are protected. It is much more important for a successful purchase to spend more time choosing a lot and then control only the expiration date of protection. Than 20 times a day to monitor the movement of the parcel.

And use services and programs to control the movement of parcels. There aren't many different ones now.

P.S. from February 2018:

In the comments, you often ask what this or that status of the package means. Most often, the ambiguity of the meaning of the status is associated with a crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel and it is possible to understand what your non-standard status means now only by understanding how the parcel moved earlier. Therefore, if you want to ask something about your package:

Write the track number of your parcel.

And we will ignore or delete comments like “What does the status of XXX mean?” Forgive me, but I'm tired of copy-pasting "Write a track, we'll see" into the void.

Parcel added to the site
This means that the parcel does not yet have any status either from the mail of the sending country or from the mail of the recipient country.

Information about the parcel was received electronically
The seller assigned a track number to the parcel and registered it on the mail website. But the parcel has not been delivered to the post office yet.
It can take from 2 to 14 days before it starts to be tracked.

Received by mail
The parcel arrived at the post office, i.e. the seller brought it to the post office, where it was registered and sent to the recipient.

Handed over to customs
The postal item was transferred to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, then it will be sent to the country of destination.

Customs clearance completed, released by customs
If the parcel passed the customs check successfully, then it will be sent to the country of destination.

Left the mail (Export)
The "Export" operation means that the shipment has been handed over to the carrier. The delivery time from export to import is usually the longest and it can take quite a long time before the postal item reaches the territory of the recipient country.
Reasons: transit routes of flights, gaining a certain weight for shipment by cargo planes. For example, China and Singapore transport mail by cargo planes that can carry between 50 and 100 tons. While the shipment is in export, neither the country of origin nor the country of the recipient can track the shipment on the Internet.
Delivery terms international shipments between export and import are not established (not regulated by documents). The route of delivery is determined by the country of origin of the shipment, depending on existing agreements with air carriers and the availability of carrying capacity. During delivery, transit flights are used, which leads to an increase in the terms of transportation and the time between export and import operations.

Import
The parcel is registered in the country of destination. A period of 30 days between export and import is normal.

Handed over to customs
Status means that the shipment has been handed over to the Federal Customs Service (FCS) for clearance. In MMPO, shipments go through a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. Then they are sorted by type and transferred to different sites. Shipments with a commodity investment undergo X-ray control. By decision of the customs officer, the postal item can be opened for personal control, the reason for personal control may be a violation of property rights, a commercial batch, orientation to the batch, where substances prohibited for shipment may possibly be. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Detained by customs
This operation means that the postal item is detained by the FCS employees to carry out activities to determine the destination of the postal item. Upon receipt in international postal items within a calendar month of goods, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such an excess, it is necessary to pay customs duties, taxes at a single rate of 30% of the customs value of goods, but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the IGO is missing or does not correspond to the actual, this significantly increases the time spent on clearance of shipments, since it becomes necessary to carry out customs inspection and documentation his results.

Customs clearance completed
This operation means that the customs checked the shipment and returned it to the Russian Post. In many IMPOs, customs works around the clock: this is the only way to check the enormous volume of incoming mail from abroad in due time. Each customs officer is assisted by two postal operators.

Left MMPO (place of international postal exchange)
The shipment left the place of international mail exchange and then goes to the sorting center. From the moment the shipment left the MMPO, the delivery times for shipments in Russia begin to operate, they depend on the type of shipment http://www.russianpost.ru/rp/servise/ru/home/postuslug/termsdelivery

Arrived at Sort Facility/Left Sort Facility
After leaving the MMPO, the shipments through the large postal sorting centers follow the territory of the recipient country to their destination. AT sorting center mail is distributed along the main routes of the country. Parcels are sealed again in containers and sent to the place of delivery, to the recipient waiting for it.

Arrived at the place of delivery
The shipment arrived at the recipient's post office (OPS). As soon as the shipment has arrived at the office, employees issue a notice (notice) that the shipment is in the office. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the office or the next day (for example, if the items arrived at the office in the evening).

Sending Sending.
Sending - the parcel was sent to the wrong index.
Sending - found an error and redirected the parcel to the correct address.

11 Today it seems that people practically do not shop in regular stores. After all, it is much cheaper to remove the "outbid" from the chain "manufacturer - buyer", and save almost half the cost of the goods. Yes, our resellers raise the price tag, and almost twice, causing anger and irritation among ordinary people. Therefore, we have no choice but to bow to online stores, or rather to Chinese supermarkets. In order for the goods to be tracked, a special track number is used, which allows you to receive information that in this moment happens with your purchase. True, they have some "tricky" statuses that not everyone can decipher them correctly. On our site, we decided to explain the meanings of the most common of them. Bookmark us if you haven't already. Today we will talk about such a status as Arrived in destination country which means you can read a little below.
However, before I continue, I want to show you a couple more news on random topics. For example, what does Morok mean, how to understand the expression At dawn, what is the Swedish family, what does Uber mean, etc.
So let's continue what does it mean Arrived in destination country?

Arrived in destination country- means that your package has been delivered to an international postal exchange in your country for subsequent export / import operations

Many buyers are very worried that their status does not change for several days, i.e., as it was " Arrived in destination country", this has been the same for a week now. If you bought a USB cable for a dollar, then this is not particularly annoying, but if you buy a video card for $ 800, then goosebumps are already walking around your body, and your hair starts to stand on end.

What is really going on? A cargo plane delivered bags of parcels and parcels from China or another intermediate country, and now they are waiting in the wings somewhere in the bowels of the Russian Post, and are waiting for import. You have probably noticed that some time passes between export and import, starting from a few days and ending with weeks or even months (oh, this Russian post). Do you really think that the plane is in the air all this time? In fact, your product is either in the country where you bought it, or where the plane arrived, or maybe both there and there, for a couple of weeks in a row.
The fact is that not all postal services show the status of airlines. This is done so that they do not have claims for the delay in parcels. That is why your package is already like three weeks in the Russian Federation, and import so far there hasn't been.

From this we conclude that you should not tear your hair in one place, just sit and wait. For example, I order often, and there were practically no losses. The most expensive purchase is a video card for 50,000 rubles, which I ordered in Germany. I also bought a lot of tools, also quite expensive, they all came, but I really had to be nervous, for a long time statuses didn't change. The longest order, these are special spikes, to walk on ice, I bought last year at 11.11, and came in March of this year. In short, do not worry, the likelihood that your package will be lost is minimal. You just have to wait patiently.
I wish you that all the things ordered come to you safe and sound!

By reading this article, you have learned what does it mean Arrived in destination country, and now you will be able to imagine "what is how much" in this mail system. We'll talk about other statuses next time if I'm not lazy.