Internet banking priorbank personal account. Priorbank Internet banking: entrance to the personal account for individuals. Instructions for registering in Internet banking of Priorbank
Priorbank offers customers to independently manage their accounts and products online. Remote service (RBS) is carried out through the Internet bank, , client-bank.
Priorbank for legal entities 
Corporate clients manage company accounts through electronic services:
- Internet banking for business + its mobile applications;
- mobile banking Prior BusinessMobile - USSD-bank. The connection is available for users of the client-bank system.
Users of the Internet banking system have access to the Business-online accounting service, which allows you to:
- process data on the company's income and expenses, plan payments and receipts;
- lead staffing, calculate the salary of employees with all deductions;
- prepare and send tax returns.
In addition, the bank offers merchant and Internet acquiring services to legal entities.
Login to the Priorbank system
Individuals, having connected to the system, enter using a login and password through the Priorbank website.
After step-by-step activation in the system, the administrator gets free access to the entrance to the Internet bank.
The system administrator should read the instructions and user manual for Internet banking, its mobile counterpart and USSD service.
Payments via the Internet in the online bank of Priorbank
The minimum amount of a payment or transfer through remote banking services is 1 BYR, 0.01 EUR or 0.01 USD.
Payment rates:
- payment for services not included in the list of the bank - 0.5% and min. 5 thousand BYR;
- transfer of money to the card product of another client's bank - 5 thousand BYR;
- transfer to cards of other financial institutions - 1.2% + 10 thousand. BYR.
Payments/transfers are not subject to commission Money:
- included in the bank's list. For example, cell phone bills, utilities etc.;
- to repay the loan and replenish the deposit;
- between the bank's own customer cards.
Limits on payments in the RBS system:
There are also limits on the amount of one-time transactions:
- arbitrary payment – min. 1 thousand BYR, max. 20 999 999 BYR;
- transfer to another client's card – min. 1 thousand BYR;
- replenishment of the electronic deposit - min. 100 thousand BYR / 10EUR / 10 USD.
How to cancel a payment in Priorbank Internet Bank
It is not possible to cancel an already made and processed payment in Internet Banking. The first thing to do immediately after making an erroneous payment is to contact the bank's call center. After identification, explain the situation to the operator. The bank employee will tell you the algorithm for further actions.
To return money, the client needs to contact the bank service center. There you need to submit an application indicating the reasons for the cancellation and a printed receipt for the payment itself. In this case, the bank does not guarantee the cancellation of the operation.
Internet banking is a very convenient and modern form of banking services. In Priorbank, only those clients who have an account opened with Priorbank and have an agreement can use this form. You can start using Internet services the very next day after opening an account. In order to use these services, you need to go to the official website of the bank.
Registration
On the Priorbank portal, each client who wants to connect to the Internet bank fills out a special form. Starting to work with the Internet bank, the client chooses his own password. The password and login are used to log in to the system. To protect the data, the user must obtain an M-code. To do this, he must register his number mobile phone on the bank's website.
You can connect to the Internet bank not only on the website, but also at the Priorbank office. To do this, you must provide a passport or other identity document, and a personal statement, which is immediately considered by a bank employee. The client is given further instructions on how to use the service.
How to connect Internet banking?
- Go to the official website www.prior.by ;
- Fill out the proposed application form in the section "Providing access to the Internet Bank";
- In the "Setting secret parameters for Internet banking" section, set the password and authorization code (A-code).
LC functions
From this moment, he can carry out various payment transactions, such as:
- payment of utilities via the Internet;
- replenishment of the balance of mobile and landline phones;
- payment for Internet and cable TV;
- repayment of loans;
- opening of an electronic deposit "Vyshe.NET";
- account management, receiving interest on a deposit, closing a deposit account;
- money transfer between bank cards, card limit management;
- arbitrary payments (by UNP, beneficiary's current account and beneficiary's bank code);
- auto payments: select the direction of payment, specify the amount and frequency of payment, the amount will be automatically debited regularly, provided there is enough money in the account;
- application for issuing/reissuing a debit card, an application for a loan and a credit card;
- blocking the card in case of loss and quick online unblocking in the personal account of the Internet bank;
- an appointment for banking services: select "Applications and visits" - "Visit to the bank" in the client's cabinet.
Clients who do not wish to register their mobile number have access to information on the movement of funds on their accounts, but they cannot make payments through the Internet banking system.
The bank's website shows tariffs for using the service, which are small and only cover the costs of maintaining such a service.
Also on the bank's website there is a free customer service in chat mode. This allows the bank's customers to simply and conveniently receive advice on both the bank's products and its remote service system.
Priorbank Internet banking is really convenient, understandable, and most importantly - cheap and fast.
Login
Entrance to Personal Area(Internet banking) Priorbank Online for individuals:
www.prior.by.
Internet banking Priorbank for legal entities:
www.ib.priorbank.by(by password or EDS).
You can get acquainted with the possibilities of RBS using the demo mode:
- Username: demo
- Password: demo
- Authorization code: demo
Internet banking - electronic system customer service of the bank, namely plastic card holders. The widespread use of this system significantly reduces the workload of bank branches. In addition, remote access to bank card transactions does not require the use of an ATM or payment terminal, which means that the bank can process a larger number of payment and other transactions in one unit of time.
The electronic system "Internet banking" is very popular among plastic card holders because of its versatility. It offers a wide range of services that customers can use:
- Account status control. With the help of Internet banking, the client can receive information about the amount of funds in his accounts at any time, anywhere in the world. To obtain data, you only need to have access to the Internet and a device with which this access can be carried out. In addition to information about the card balance, you can also get information about deposit and current accounts, view the archive of card transactions and get an account statement.
- Implementation of non-cash payments. The Internet banking system allows, the services of mobile operators, theater, concert and transport tickets, etc. There are two types of payment: through the ERIP system or using self-entered details of the payee.
- Money transfer. It is possible to transfer various amounts from one card to another, transfer funds to deposit accounts, etc.
- Control additional services. There are various options for managing the card itself: you can block it, unblock it, connect or disconnect services, and make transactions on the Internet.
How to pay utility bills in Belarus through Internet banking.
Paying for utilities through Priorbank Internet banking is simple thanks to the clear interface of the web pages. To make a payment, you must perform the following steps:
1. You must be logged in. To do this, you need to enter the username, password and symbols shown on the screen.
2. In the menu located on the left side of the screen, you must select the "Payments" item.
Priorbank, which operates in Belarus and is part of the Raiffeisen International group, can easily cope with the modern demands of citizens regarding banking services. It offers high-quality and efficient financial services, tries to take into account the interests of people who apply for them in all aspects, and makes the most flexible and favorable rates for all products.
There are a lot of positive factors in the activity of the bank. But it is Priorbank's personal account that deserves special attention, through which customers get access to the Internet banking system, thanks to which they can remotely manage their accounts, loans, deposits and cards.
The main advantages of Priorbank's personal account
With the help of Internet banking technologies, each existing Priorbank client can:
- Firstly, to quickly make transactions with their banking products and services, which takes, in extreme cases, a maximum of a few minutes;
- Secondly, to perform operations from a convenient place and at any time, even at night from your home computer or smartphone;
- Thirdly, monitor the status of your accounts and receive the most detailed and up-to-date data on them.
It turns out that the Internet bank has implemented almost all the functions that usually had to be addressed to a remote branch. So now you can start saving your personal time.
For their part, specialists guarantee the complete security of the Priorbank personal account service if you do not disclose your identification details to anyone, and the work will be done exclusively on the official website.
How to enter the personal account of Priorbank
The entrance to the personal account of Priorbank is carried out on the website https://www.prior.by/r/. By clicking on the link, you will immediately find yourself on the page of the remote service system. All its functions will open after authorization. To do this, in the form in the center of the screen, enter your unique username, password, and symbols from the image to check for spam.
June 15, 2015 16777It is easy to understand those who prefer to pay utility bills and other services without leaving their homes. In such wonderful weather, it is better to spend your time walking in the fresh air, rather than standing in line to pay for electricity or mobile operator services.
The site continues to test Internet banking from various financial and credit institutions within the framework of the project. Today we will explore the possibilities of the service provided by Priorbank.
In order to start using the Internet Bank system from Priorbank, it is not at all necessary to contact the branch, registration can also be done on the website.
In order to register, you will have to enter a lot of your personal data, such as your full name, phone number, passport number, personal number, the last four digits of the card and some others.
We had already registered in the Priorbank system, so we were incredibly glad that we could avoid all this mess with data entry. However, the joy was premature. We registered a long time ago, and the login and password completely flew out of our heads.
Therefore, we turned to the Priorbank Contact Center for help. It turned out that you can restore access from the bank's website. For this, in the section "Internet bankPriorOnline» choose "Restoring access to the Internet Bank". And just like with the initial registration, you need to enter a lot of your personal data.
After the registration is over, the system asks you to go to the section "Setting secret parameters for the Internet Bank". Here you need to enter a personal number from the passport, which will become a new login to enter. After entering, an SMS code comes to the mobile number indicated earlier. We type it and go to the page on which you need to generate a password to enter and an authorization code.
This is, to put it mildly, a multi-stage and uncomfortable procedure we had to go through. After that, we have all the necessary login information.
We go to the main page of the Internet bank, and find sections for making transactions, a chat with a contact center operator, phone numbers for contacting bank specialists, as well as exchange rates.
Now let's see what the sections presented on the main page contain.
Chapter "Payments" consists of subsections:
- Own one button
- New
- Arbitrary
- Setting up auto payments
- Setting up your own
- Payment receipts
I would like to note one inconvenient feature of this Internet banking system. In order to move from section to section, we will need to constantly enter the authorization code, which is rather annoying :(
"Own payments with one button» allow you to pay for several services from the list at once. If you want to add a payment to the list of your own, you need to check the box next to "Into Your Own" when you make payment.
In subsection "New" you can pay for various services. If you have difficulty finding a service, you can use the filter.
Subsection « Arbitrary» allows you to create a payment for arbitrary details. Recall that for this you need to know the UNP and the recipient's account, his account number and the code of the bank in which he is serviced. The commission for such a transfer will be 0.5% (minimum 5 thousand Belarusian rubles).
In the subsection " Setting up auto payments» You can set up a schedule for payments that you want to make regularly.
"Customizing your own» is a service in which you can assign a name to a payment, create a group of payments, and delete from your own.
« Payment receipts» - an analogue of the history of operations in other banks. Each of the checks can be opened to view Additional information, and save it to your computer. If you need to find a specific operation, you can use the filter.
Behind the section "Payments" follows a section "Translations". It allows you to transfer funds between your cards and other people's cards. In the case when both cards belong to the same person, you will not have to pay a commission. If different, the commission will be 5 thousand rubles. The minimum transfer amount is 5 thousand rubles.
By the way, you can make a transfer from a ruble card to a currency card, but in this case both cards must belong to you. If the cards belong to different owners, it will not work to transfer from a ruble to a currency card.
Next section "My products» consists of subsections:
- Payment cards
- Treaties
- Electronic deposits
- Visibility setting
In the subsection " Payment cards» the cards you have are displayed. Using the subsection, you can perform many operations with cards: generate a statement, manage limits, block a card, give it a name, and much more.
In subsection "Contracts" you will find information about your deposits and savings cards, if available, of course. With the help of this service, you can generate an extract, replenish the deposit, give it a name.
In the subsection " Electronic deposits» contains information about the products you have opened. We don't have those. Note that using this subsection you can open an electronic deposit "Higher.net» .
By default, you see all your accounts and products. But if desired, in the subsection "Visibility setting" you can set to display only those accounts and products for which you want to see information.
Let's go to the section " Filling out applications". Applications you have already filled out to the bank will be displayed here. Also, using this service, you can fill out applications:
- for issuing/reissuing a card
- loan and/or credit card
- to connect / disconnect SMS - informing
Chapter "Service Manager» allows:
- Connect USSD and SMS-Bank services
- Change login and password
- Change authorization code
- Close/block access to Internet, USSD and SMS-Bank services
- Change the phone number to which codes for payment confirmation will be sent
Chapter " Appointment to visit the bank» helps to plan and reserve the time of visiting the bank in advance. To do this, you must indicate a convenient time for you and the address of the bank branch.
In the next section " My Information» contains current and archived messages of the bank, as well as information about you: your full name, phone number, address Email, your number in the register of clients.
Chapter " Exchange rates» — information about the cash/non-cash rates for buying, selling and converting foreign currency, as well as about the rates of the National Bank of Belarus.
We have compiled a list of transactions (if any) that will be considered when testing the Internet Banking service:
- Mobile payment
- Internet payment
- Payment of utility bills
- Transfer from card to card
- Applying for a loan
- Opening a deposit
- Feedback from the bank
Mobile payment
To pay for the services of a mobile operator, you need to refer to the "tree" of ERIP payments, which is located in the section "Payments". The chain of action is as follows:
"Payments" — "New" — "System "Calculation"— "Mobile connection"— select an operator, for example, velcom — “velcom by phone number”
Unlike other operations, when paying for the services of a mobile operator, you do not need to enter a mobile code.
Operation completed.
Internet payment
To pay for the services of an Internet provider, we also need the Settlement System (ERIP):
"Payments" — "New" — "System "Calculation" — "Internet, Television"- then select a provider, for example, ACS AtlantTelecom - Internet
If you are a BYFLY internet user, the algorithm is as follows:
"Payments» — "New" — "System "Calculation" — "BELTELECOM"- then - city and region, for example, "Minsk" — "Internet (BYFLY, ZALA, Maxiphone)"
Enter your account number...
A small digression. If you plan to make this payment regularly, check the box next to " In "Own payments". This will save you time on your next payment.
To confirm the payment, the Internet provider needs to enter a mobile code.
Operation completed.
Payment of utility bills
Algorithm for paying utility bills:
"Payments" — "New" — "System "Calculation"- then select the city of residence, for example, "Minsk" — "Communal payments» — "Sq. Fee, Water, Other Room Services"
Enter your account number...
After that, we confirm our intentions by entering a mobile code. Operation completed.
Transfer from card to card
As we said earlier, transfer from card to card can be done using the section "Translations". To do this, it is enough to know the card number.
Enter the amount...
The cards belong to different owners, so the transfer fee will be 5 thousand rubles.
To confirm the operation, enter the mobile code.
Applying for a loan and opening a deposit
As already noted, through the Internet bank you can leave an application for a loan or credit card, as well as open a Vyshe.net deposit.
Feedback from the bank
In addition, you can ask a question to the bank's specialists through the website.
I would like to note the high-quality work of Priorbank specialists. Through all of these channels, we were answered all our questions. It didn't take long for answers.
General impression
In general, the impression is positive. However, some nuances left an unpleasant aftertaste.
For example, the need to enter an authorization code. Recall that when you enter the system, you enter your login, password and symbols from the picture (captcha). Then, to move from section to section, an authorization code is used. But to confirm the payment, you need a mobile code that comes via SMS messages.
Of course, such a security system was created in order to protect your personal account in the Internet bank from extraneous encroachments. But after you enter all these codes dozens of times, the feeling that it was done for your benefit disappears somewhere :) Another disadvantage from our point of view is the too “confused” system for restoring access to the Internet bank.
To summarize:
Connection
- Connecting online - 2 points
- Connection is carried out immediately - 2 points
- Minimum connection time - 3 points
Convenience
- To enter, you need a username and password, you still have to enter characters from the picture - 1.5 points
- A large number of transitions is required to complete transactions - 0 points
- By default, there are no buttons for quick access to popular operations, but if necessary, you can add them to "Own payments", and thus get quick access to them - 1 point
- A session password is needed to enter the system, it comes via SMS - 2 points
- Convenience of working with ERIP. There were no problems. Plus there is a search for ERIP - 2 points
- You can change your password - 1 point
Payments
- You can create auto payments - 2 points
- There is a search in the history of payments, you can set the period for which the history will be shown - 2 points
- Have a function "arbitrary payment"- 1 point
- You can add payments to "Own", create groups of payments, assign names to them - 2 points
- Have a function "one button payment"- 1 point
Translations
- You can make transfers to cards - 1 point
- It is possible to transfer in another currency, but only if both cards belong to the same person - 0.5 points
- The card number is enough for the transfer - 3 points
- High speed translation - 2 points
Deposits
- You can open a deposit "Higher.net» - 1 point
- You can replenish deposits (except deposits in Russian rubles) - 1 point
- The accrued interest or part of the deposit can be transferred to the card, if it is provided for by the terms of the agreement - 1 point
Loans
- You can leave an online application for a loan - 1 point
- Online - obtaining a loan is not possible - 0 points
- You can repay loans - 1 point
Additional features
- You can make an extract - 2 points
- You can block the card online - 2 points
- You can set limits - 2 points
- Checks are kept. Any of them can be opened and saved to a computer - 2 points
- You can enable / disable SMS alerts - 1 point
- You can order a card online - 1 point
- It is not possible to connect the 3-D Secure service - 0 points
- There are courses, there is no information about the addresses of branches, information kiosks, ATMs - 1 point
Feedback
- Provided 2 phone numbers of the Contact Center. In addition, you can chat with the Contact Center operator, as well as ask a question through the website (4 communication channels) - 4 points
- The telephone number of the cardholder support department is indicated (1 communication channel) - 1 point
- Minimum response time - 3 points
Personal opinion
- Overall user experience - 4 points
The result of testing the Internet banking system from Priorbank: 60 points out of 70 possible.
| Evaluation Criteria for Internet Banking | ||||
| connection | ease of connection (accessibility) 1. online, offline |
1. 2/1 | max 7 | |
| 2. immediately or after a while | 2. 2/1 | |||
| 3. connection time (min) How long can you use |
3. up to 20 min - 3 up to 40 min - 2 up to an hour - 1 more than an hour - 0 |
|||
| convenience | 1. authorization mechanism (login and password are enough to enter or something else is needed) |
1. 2/1 | max 12 | |
| 2. convenient navigation, the number of transitions to complete the operation: - pay mobile - pay utilities + electricity - pay internet |
2. 1 transition - 3 2 transitions - 2 3 transitions - 1 over 30 |
|||
| 3. availability of quick access to frequently used functions | 3. 2/0 | |||
| 4. session passwords (cards, sms) | 4. sms - 2 cards - 0 |
|||
| 5. convenience of working with ERIP (search) | 5. 2/0 | |||
| 6. convenience of changing, password recovery | 6. 1/0 | |||
| Functionality | payments | 1. the ability to create an auto payment | 1. any payment without restrictions - 2 there are restrictions - 1 no such function - 0 |
max 8 |
| 2. availability of payment history | 2. history search + time period setting + visualization - 2 | |||
| 3. Availability of free payment function | 3. 1/0 | |||
| 4. the ability to create a list of your payments, rename (templates) | 4. 2/0 | |||
| 5.one button payments | 5. 1/0 | |||
| translations | 1. to your bank card | 1. 1/0 | max 7 | |
| 2. to your bank card in other currencies | 2. 1/0 | |||
| 3. data required for the transfer | 3. card numbers and validity period - 3 card number + expiration date + full name - 2 account number, etc - 1 |
|||
| 4. translation speed (time) | 4. within hours - 2 during the day - 1 next day - 0 |
|||
| deposits | 1. the possibility of opening a deposit | 1. 1/0 | max 3 | |
| 2. replenishment of the existing deposit | 2. 1/0 | |||
| 3. possibility of transfer to the card | 3. 1/0 | |||
| loans | 1. online application | 1. 1/0 | max 3 | |
| 2. online receipt | 2. 1/0 | |||
| 3. loan repayment | 3. 1/0 | |||
| additional features | 1. extract | 1. for any period - 2 for a specific period - 1 no - 0 |
max 13 | |
| 2. online card blocking | 2. 2/0 | |||
| 3. setting and adjusting limits | 3. 2/0 | |||
| 4. confirmation of payment (checks) (stored + can be printed / mailed) |
4. 2/0 | |||
| 5. enable / disable SMS alerts | 5. 1/0 | |||
| 6. online card order | 6. 1/0 | |||
| 7.Connection to 3-D Secure technology | 7. 1/0 | |||
| 8. Information (courses, branches, ATMs) | 8. 2/0 | |||
| Feedback | 1. communication with the bank (channels) | 3. 1 point for each channel | max 12 | |
| 2. communication with the bank (response time) | 2. up to 2 hours - 3 up to 5 hours - 2 up to 8 hours - 1 over - 0 |
|||
| 3. communication with technical support (channels) | 3. 1 point for each channel | |||
| 4. communication with technical support (response time) | 4. up to 2 hours - 3 up to 5 hours - 2 up to 8 hours - 1 over - 0 |
|||
| personal opinion | general impression | maximum 5 | max 5 | |
| Maximum Points | 70 | |||