How pickpoint works. PickPoint, Russia - “Fast and safe delivery. Step-by-step instructions on how to receive an order at the PickPoint post office. Photos of the process of receiving, dismantling the parcel.». Postomats: how to use, EU
Postamat and pickup terminals are installed in various shopping malls. In most terminals you can receive an order until 22:00, in some - around the clock.
Delivery to post-amates and PickPoint pick-up points is carried out in Moscow and the Moscow region, St. Petersburg, Novosibirsk, Krasnoyarsk.
HOW TO USE DELIVERY TO POSTOMAT?
VIDEO INSTRUCTION
1. Choose the address of the post office or pickup point that is convenient for you.
2. Place an order on the website or by phone. Please check in your personal profile settings that you have the correct mobile phone
3. When your order is delivered to the post office or pickup point, your mobile phone will receive an SMS message with a code to receive the order:
Your order from Oriflame is waiting for you at the XXXXX post office
Order receipt code XXXXXXXXX
Order storage period up to DD.MM.YY inclusive
Amount payable XXX rub.
4. Pay for the order at the post office or the employee of the point of issue of orders in cash. You can also pay for the order in advance at a payment terminal, at an ATM or at a payment acceptance point.
5. At a convenient time for you, come to the Postamat or to the pick-up point, enter the order receipt code sent by SMS and pick up your order.
6. If you have any complaints about your order, please contact Service center(in Moscow SC "Sokol", in St. Petersburg SC "Ligovka"), where you will be helped to file a claim.
Claims for non-delivery of products can be accepted by e-mail. To do this, send a scanned invoice and detailed information about your problem to the address:
Moscow and Moscow region: [email protected]
St. Petersburg: [email protected]
Novosibirsk: [email protected], [email protected]
Krasnoyarsk: [email protected], or contact the nearest SPO in Krasnoyarsk
The first postamat was installed on November 29, 2010 in Moscow at the International Business Center Moscow City in the building "Tower 2000" (on the Bagrationovsky Bridge).
History of Postamat
November 29, 2010 - this date is considered the opening date of the ATM network in Russia. Russia entered the TOP-10 countries implementing an automated method of payment and receiving goods ordered remotely. The postamat for Russia was specially designed taking into account the possibility of paying not only with plastic cards, but also in cash (built-in bill acceptor).
Postamat technology
When placing an order in the online store or in the catalog, the user is offered the delivery method "via Postamat". When placing an order with this delivery method, the user is prompted to indicate the most convenient post office in terms of location. When an order is received at the selected parcel terminal, the user receives an SMS notification with an individual code to open the cell with the order. When receiving an order on the control panel of the postamat, the user must enter the code received by SMS and pay for the goods in cash or with a plastic card in the postamat, after which the cell with the ordered goods will open.
Features and benefits of Postamat
The post-a-machine network service makes it possible to pay for orders both in cash and with a plastic card directly at the terminal.
Many users today also use this network in order to save time and effort: there is no need to wait for a courier at home or at work, and also to stand in lines at post offices. When using parcel terminals, the process of receiving orders together with payment is a maximum of 1 minute. As a consequence, it can be stated that this species services are in demand among business and busy people of megacities and big cities with an active lifestyle and modern views on innovation.
Postamats are located in shopping centers near food supermarkets in order to combine daily purchases of food and clothing with the receipt of goods ordered remotely.
The return function has also been developed and is already applicable in practice, so if the product does not suit the buyer, he can immediately return it to Postamat (If he has previously activated the Return service).
Very often, Postamates freeze when trying to receive an order, so it is highly recommended not to receive important and, especially, prepaid orders through them. Perhaps in the future, after the expulsion of unqualified personnel from Pickpoint, the situation may improve.
Learn more about getting change
When paying in cash, Postamat does not issue change in cash, but there are 3 ways to credit change:
- Enter the change amount on your mobile phone;
- Credit the amount of change to the QIWI wallet;
- Receive cash change at the office of the company;
- Credit the change to a personal account in the online store (if the online store provides this type of service).
The recipient is always given a 2nd check on the transfer of change.
When making purchases on the Internet, it is important to decide on the delivery methods that will be most convenient for a particular person. Often people do not want to contact the mail and choose ways to receive the goods, in which they do not have to contact anyone. In such a situation, you can pay for the order at the PickPoint post office, this is a convenient way to receive parcels from online stores. If a person has not used a postal station before, then he should know its features.
How the PickPoint network works
The PickPoint service is a good alternative to the usual mail, because a person does not have to go to the branch and stand in lines. Thanks to the postamat, you can receive your goods purchased on the Internet. It is enough for a person to come to the point of issue and pick up his order through a special device. As a rule, there are no queues, and you don’t have to communicate with anyone. Therefore, PickPoint is more convenient for people, especially since there are many pickup points throughout Russia.
A postamat is a delivery terminal that is installed in shopping centers. When ordering a product, a person will need to choose the item that is closest to him. After that, it remains only to wait until the ordered item arrives. It can be tracked using a special track number, so the package will not get lost.
Important! Another advantage of the service is that you can pay for the purchase directly upon receipt. You can use both cash and a bank card for this.
Immediately after making the money, the order is issued, and it can be checked on the spot. The only thing is that it will be quite difficult to return it if the purchase suddenly turns out to be broken or broken. Therefore, it is better to immediately deliver in this way only those things that will be difficult to damage, and they are no larger than 36x60 cm in size.
It is important to take care of payment in advance so that you can receive your order without any problems. If a person does not know how to use PickPoint, then it will be useful to use the instructions. In this case, it will be less likely to admit common errors.
How to pay for goods through postamat
It is usually not difficult to pay for the ordered goods at Pickpoint, the main thing is to know how the procedure works. Therefore, it will be useful to describe this process in order to be able to quickly implement it. It is also worth understanding what methods exist so that you can choose the most convenient one.
Payment options:
- Bank card. If a person has enough funds on the card, then he can pay directly from it. In this case, you do not have to withdraw cash and keep the amount, which can be quite large.
- Cash. Many people still find it more convenient to pay with cash for purchases. This option is available, you just need to have the necessary amount with you.
- Prepayment. A person can choose this method before ordering delivery. For example, he can immediately pay from a bank card, from an electronic wallet, or make a bank transfer. It all depends on which option the online store supports.
To pay without problems through a post office, you should familiarize yourself with the main stages of the procedure. The process does not take much time, the main thing is to do everything right.
Postomats: how to use if the goods are not paid
If a person wants to receive his order, then he will need to pay for it. You can’t take and see the thing first, and then deposit money. At a minimum, this is impossible for the reason that there will be no guarantees that after receiving the item, the person will return the funds.
If a person has not yet made a payment, then he will need to make it. The principle of action is that you should go to the postamat menu, and then select the operation for receiving the parcel. Be sure to enter the code that was sent to email or in SMS. Without it, you will not be able to receive the parcel.
After that, you can proceed directly to payment. Note that anyone can pick up the order if he has a code and money. Because the personal presence of the recipient is not required. This is another advantage of PickPoint over mail.
Is it possible to pay in postamat by card
It has already been said that you can pay for a parcel in a post office with a card. To do this, you need to order the goods, select the desired delivery method and do not deposit money in advance. Then it will be possible to use a bank card right on the spot in order to transfer funds.
Procedure:
- You need to use the postamat menu and select the receipt of the parcel.
- After entering the code, you should indicate that the person wants to pay by card.
- Next, you will need to use plastic and confirm the transfer of money by entering a pin code.
- It is worth getting a receipt and keeping it in case you need to make a return.
- The cell itself will open, and you can pick up your item from it. Note that her number will be indicated in the message that will be sent to the person in advance. After receiving the order, the cell should be closed.
This will complete the procedure, but you need to remember that according to the standard, the order will be stored for only three days. Therefore, you need to make sure that you pick it up right away. In extreme cases, you can contact the support service at hotline and ask for a two-day extension. However, it will not be stored there even longer, so it makes sense to ask a trusted person to come for the goods.
How to pay in cash at a post office
In general, the process of paying in cash does not differ from the scheme of actions with a bank card. The difference is only in the chosen method and in what means are used. Otherwise, the procedure is no different, as is the procedure.
If a person has a card, then there is no need to withdraw cash in advance. Because it will be easier to pay with plastic, especially since nothing will change from this. It may even be more convenient to immediately give money for the goods before it is sent. Then, at the time of receipt, the amount for payment will be 0 rubles, respectively, the money will not have to be given.
Postamat - what is it? How does a post office work?
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What is a postamate?
The Internet has brought us online shopping and new ways to deliver online orders. Postamat (post machine) is an alternative to Russian Post and courier delivery.
What is a postamate? This is an automated terminal that was created to receive orders from and mail directories. The postamat acts as a pick-up point, which is equipped with built-in cells in which orders are stored. The postamat has a touch screen and a console panel - they help the client to get their order from the cells.
In such postamats, you can pick up the goods purchased in online stores on your own - this can be done at a convenient time, most often the postamat works around the clock. In order for you to pay for your order, which is essentially a cash on delivery - the postamat has a slot for paying for the order and a bill acceptor for. Most often, postamates are located in large shopping centers and retail chains - this is very convenient for receiving an order. The postamat is also called the post office, the courier brings the order to it, but you don’t have to wait for it. You can receive the order when it is convenient for you, and if the product does not suit you, you can return it to the online store.
The cost of delivery and use of the postamat depends on the size of the order and the place of departure. Postamats appeared in Russia not so long ago - in 2010, so far few people know about them, and in the West such terminals have existed for ten years.
How to pick up an order from a post office?
When ordering products in the online store, you choose the address of a post office that is convenient for you. Usually the order is brought there within 24 hours - when the order arrives at the post office, you will receive an SMS with a code, and the code is also sent to your email. After that, you can pick up the order by entering the code in the terminal. After that, a cell will open in the post office and you will be able to receive your order.
What is the advantage of postamates?
The main advantage of postamats is the speed of delivery, as we wrote above - usually the order arrives at the terminal a day after the order in the online store. Also, the postamat is convenient in that you yourself choose the delivery address that is convenient for you.
And you can get an order in one minute. When receiving an order in cash - you must prepare the full amount of payment, as the terminal does not give change. Although some companies have the option of crediting extra funds to a mobile phone, as well as the option of receiving change for an order at the company's office. But this is not very convenient, since it can be located at the other end of the city.
Today in Russia there are more than two hundred automatic terminals with the help of which you can quickly receive orders from the online store. There are already points of issue of parcel terminals in most major cities, and their number is constantly growing.
Several companies on the market deal with postamates: Pickpoint, Logibox and others. Each of these companies has its own advantage and options. Recommends checking the convenience of parcel lockers when ordering in an online store.
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Decided to place my first order with LaModa. As it turned out - courier free shipping not in our city. The operator offered to pick up through the post office, free of charge. This was new for me, but I agreed: I didn’t want to overpay for paid delivery, especially since the order was cheap.
Where is Location: Saransk, Ogarev Plaza shopping mall, st. Bohdan Khmelnitsky, 28, 2nd floor (nook near the toilet). Searched for a very long time, stands in a terribly uncomfortable, narrow place. Unfortunately, the only one in the city.
When the parcel arrived, an SMS was sent to my phone number with the code, the amount of the order, the address where to pick up and until what date the parcel will be stored.
What is it? An orange box with a terminal, in which there are many cells of different sizes.
Click "Receiving/Sending Orders".
Receive an order.
We collect the code from SMS. The screen is touch, there is also a button layout.
Order information is displayed. Choose payment methods. I took cash.
The post office cannot give change, so there are several options for withdrawing change. I chose to pay by phone.
The number has already been entered automatically, but you can, of course, fill in another one.
Important! Accrual to the phone goes WITHOUT COMMISSION! (Now not all banks can boast of this...)
Payment Information. Be sure to take the receipt and keep it.
Some information with a card that I don't have.
And the treasured arrow pointing towards the cell.
The cell is open - we look at the parcel, check the amount, numbers, addressees, codes, etc. And only after that we close the cell!
Outcome:
Pros:
No queues.
Affordable design and decoration - even a child will understand.
Any other person can pick up the parcel, it is enough to know only the code.
Change can be obtained in 4 ways.
The change is credited to the phone WITHOUT COMMISSION!
Minuses:
When paying in cash, there is change.
The postamat is located in an inconvenient, narrow place, my back was constantly rubbed by customers going to the toilet.
Terrible bastard. There was a feeling that now the bill would tear, she, poor thing, dangled like a leaf on a clothespin on a windy day. (I did not hold my hand at this moment). I still don't get it, is this a bug or is it supposed to be like this?
The only one in our city.
Shipping is free for LaModa, but you still have to drive to it ...
Next time I will try to pay with a card and I will definitely unsubscribe about the result.
SUCCESSFUL INTERNET SHOPPING ALL!